It is not uncommon for there to be differences in negotiating power. The mediator attempts to manage those power differences by:

  • Providing an unthreatening environment;
  • Allowing each participant the opportunity to speak and to be heard by the other participant;
  • Minimizing through informality inappropriate or intimidating behaviour;
  • By taking a non bias approach and acting impartially ;and
  • By not forcing any participant to agree to a settlement.